We first engaged Matrix in 1998 to help us build a new facility in Council Bluffs, IA. We had tight schedules and high expectations for the building of our state of the art Deli Meats & Bacon Processing Plant.
The Matrix Team met our deadlines and exceeded our expectations. They delivered a complete Data Collection, Tracking and Traceability Solution, which sixteen years later continues to deliver real time information on yields, throughput, give away, inventory levels and QA/QC reporting.
Over the years, we have enjoyed a mutually beneficial relationship. Matrix continues to support our efforts across all of our facilities and their support team is always available and ready to help 24 X 7.
We are delighted to be able to recommend the Matrix Team, without reservation.
I just wanted to reach out to everyone at Matrix and thank you for the awesome support. Interacting with Matrix staff over the past few weeks/months has been great. I would like to thank Rob and Carrie for stopping by our plant, it really meant a lot to us and we appreciated it greatly. Both were fun people to talk with.
When your Matrix Analyst John was here, on site installing our new computers, he did a very good job and it was our pleasure interacting with him. He was very friendly and knowledgeable. It was a pleasure getting to know him.
It is always nice to talk to someone on the phone that is friendly, makes me feel like a priority and knows what he or she are talking about. Scott’s customer service on the phones is excellent. Thank you for everything.